Ride and shine

reporting by Ellen Schneiderman
We sent our Comp Shopper out to ask three professional car cleaners to wax intelligent about their businesses. Here’s what they said in detail.
 
Baybright Car Wash
& Detail Center

621 W. Main St.
League City
281-554-4404
Car Butler
5 Greenway Plaza
Houston
713-552-5858
www.carbutler.com
Shannon’s
Auto Cleaning

726 W. 28th St.
Houston
713-863-7655
Who we talked to
VICTOR SALINA, MANAGER
JAMES BRUCKSCHEN, PRESIDENT
LAKIEL SHANNON, MANAGER
Same-day service?
yes
yes
yes
Mobile service?
no
yes
yes
Free estimates?
yes
yes
yes
Complete interior/exterior detail
$90 and up
$125 and up
$149 – 189
Services included in a complete detail
Vacuum, shampoo and steam- clean carpets, floor mats and seats; clean wheels and tires; wash, wax and buff; add protective sealant
Vacuum, shampoo and steam-clean
carpets, floor mats and seats; clean wheels and tires; wash, wax and buff; add protective sealant; clean headliner, pedals and engine
Vacuum, shampoo and steam-clean carpets, floor mats and seats; clean wheels and tires; wash, wax and buff; add protective sealant; clean headliner and pedals
Approximate time spent per vehicle
2 – 3 hours
4 – 6 hours
2 – 4 hours
Interior-only detail
$80 and up
$75
$85 and up
Exterior-only detail
$30 – 60
$55
$125 and up
Excessive pet hair removal
free
case by case
free
Excessive stain and odor removal
free
case by case
case by case
Tree sap removal
free in most cases
case by case
case by case
What sets your business
apart from the competition?
“We do all the extra little
things. We just try to be fair.”
“Education, honesty
and accountability.”
“We’ve been doing it for a long
time, and I’m a people person.”
How can customers best prepare
their vehicles for auto detailing?
“Just remember to leave
the keys. We’ll take
care of the rest.”
“There’s no preparation needed.
We remove and bag everything
we find in a car and put it back.”
“Make sure all personal
stuff is out.”
When is your busy season,
and what is the best time of
year to have a car detailed?
“We don’t have a busy sea-
son. There really isn’t a best
time to bring your car in.”
“There’s no busy season.
Winter is a bit busier, but
anytime is good.”
“Summer is busy. The best time
is mid-summer, that’s when
your car needs it most.”
Share something strange or of
sentimental value to its owner that
you found while detailing a car.
“We find a lot of jewelry.
A lot of times, customers
think they’ve lost it and they
are so happy to get it back.”
“People, on a regular basis, are
excited about what we find.
With the compressed air blower,
we find glasses and necklaces
— about once a week, we
find something.”
“At one point, we found
$2,500. We also found a
diamond ring. If it’s found in
the car, it stays in the car.”

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