Ride and shine

reporting by Wanda Proteau
We sent our Comp Shopper out to ask three professional car cleaners to wax intelligent about their businesses. Here’s what they said in detail.
MRR Detailing
557 West Pike St.
Canonsburg
724-743-0350
Ricupero's Auto Detailing
331 Jones St.
Verona
412-828-9030
My Best Friends Detail Shop LLC
16 Woodville Ave.
Pittsburgh
412-919-5800
Who we talked to
MARIO RANALLI, OWNER
JEFF BACHOWSKI, SUPERVISOR
BRIAN WILSON, OWNER
Same-day service?
yes
yes
yes
Mobile service?
no
no; pick up and delivery available
no; pick up and delivery available
Complete interior/exterior detail
$120
$192.60, including tax
$149 and up
Services included in complete detail
clean engine, shampoo
interior, clean exterior,
remove tar and road dirt
buff, wax, wash/shampoo; clean
tires, wheels, undercarriage;
clean engine, condition
clean gauges, dash, carpets mats; wash; wax; clean engine
Approximate time spent per vehicle
4 1/2 – 5 hours
6 hours
6 hours
Interior-only detail
$65
$96.30
$29
Exterior-only detail
$40 - 45
$110
$69
Excessive pet hair removal
NO extra charge
$15 - 20
$25
Excessive stain and odor removal
$25 an hour
no extra charge
$25 an hour and up
Any other services?
window tinting, paintless dent removal
road paint removal
window tinting
What sets your business apart from the competition?
“I’m a detailing person. Some say they are, but they’re just washing a car. I’ve done this for 16 – 17 years.”
“We’re prompt and have a good reputation.We’ve been in business since 1989. We have a good customer base.”
Most all of our services are under warranty.They are backed by DuPont or Auto Armor.”
How can customers best prepare their cars for auto detailing?
“Clean out your sunglasses, tapes, etcetera. It just makes the job easier.”
“Make sure that all your personal effects are cleaned out.”
“There’s no preparation necessary. Just empty your personal belongings.”
When is your busy season?
“Spring is the busy season. Some people like to have their car done before vacation, while others do their cars after. “
“The busy season begins around March and April until the weather breaks. Summertime is busy through October.”
“Spring seems to be the busiest.”
Share an interesting
story about your job.
“I have found valuable things. Once, I found this $4,000 bracelet that was thought to be lost. When I gave it back, the customer was crying.”
“We get a lot of compliments. Just today I had someone ask, ‘Is that really my car?’ They couldn’t believe how good it looked.”
“A bus caught fire in the Liberty tunnels and we got a lot of cars here with smoke damage. We get a lot of formula spills and a lot of ink.”

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